Your data, your rights
Privacy Policy
Effective date:
1. Who We Are
Darkest Secret On-Line Boutique is an online fashion and accessories boutique based in Carriacou, Grenada. We sell new and pre-loved clothing, jewellery, and accessories. When we refer to "we", "us", or "our" in this policy, we mean Darkest Secret On-Line Boutique. You can contact us at [email protected].
2. What Information We Collect
We collect information you provide directly to us, including: • Your name and email address when you contact us through our contact form • Any details you include in your message (e.g. enquiries about items, sizing, or orders) • Your email address if you sign up to our newsletter We do not currently operate an automated checkout system. Orders and payments are arranged directly with customers, so we only hold the information you choose to share with us.
3. How We Use Your Information
We use the information you provide to: • Respond to your enquiries and messages • Process and fulfil your orders • Send you newsletters or updates about new arrivals (only if you have opted in) • Improve our service and website We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. How We Store Your Information
Your information is stored securely. Contact form submissions are sent directly to our email inbox and are not stored on our website servers beyond what is necessary to deliver the message. We retain your information only for as long as needed to fulfil the purpose for which it was collected, or as required by law.
5. Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. If you have concerns about cookies, you can adjust your browser settings to refuse them, though this may affect how the site works.
6. Your Rights
You have the right to: • Ask us what personal information we hold about you • Request that we correct or delete your personal information • Withdraw consent for us to contact you at any time To exercise any of these rights, please contact us at [email protected] and we will respond as promptly as possible.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please get in touch: Email: [email protected] Location: Carriacou, Grenada